Gautam’s Net

B.H.M. (Management, Marketing, Hotel Operations), WGSHA, Mangalore University,1994

Summary of Professional experience:

Around 11 years of experience in HR Consulting, Organisation Development, HR Systems and Capability Building across a range of Indian and international organisations across industry sectors

Consulting Experience – 3 years:

Focused on Capability Building engagements across a range of organisations.Led business development and delivered engagements. My expertise is primarily in the areas of capability needs assessment, gap analysis, intervention design and delivery, organisation change and transformation and capacity building. Have developed business and led engagements across Real Estate, Manufacturing, financial services, BPO and technology industries.

Internal HR Experience – 6 Years:

In Learning and Development, Organizational Development and HR Generalist roles in the Technology and Business Process Outsourcing industry. Have exposure to Knowledge Management, e-Learning, 360 degree feedback, Appreciative Inquiry, Training Delivery and Design, Performance Management, Pay Planning, Coaching.

Publications

• Case Study Analysis for BusinessWorld magazine on marketing through blogging, March 2007.

• Published an article on “Leadership Development” in the February 2006 issue of “Effective Executive” published by the ICFAI University Press.

• Published an article on “Talent Acquisition using the internet” in the February 2006 issue of “Consultants News” in the US.

• Publish a HR and OD related blog at http://gauteg.blogspot.com which has won the following recognitions:

  • In the top 25 in the list of Career 100 blogs compiled by RiseSmart,

  • One the top 25 HR Blogs compiled by HRWorld,

  • Listed on the top career sites as well as Indian sites on Alltop.com

• Article in the HRD Newsletter on “Virtual Communities”, 2000.

• Case Study analysis in the HR magazine, Human Capital, January 2006.

• Have Published HR related articles online at HR.com and Cybermediadice.com

• My blog has also been featured in the book Business Blogs: A practical Guide written by ex-Accenture, USA KM Practice Leader, William Ives and Amanda Watlington.

• Won the third prize in the Young HR Managers Conference for a paper written on ‘The HR and IT partnership at Satyam’ as part of the National HRD Network’s Conference in New Delhi, 1999.

Details of Consulting experience

September 2006 to November 2007: Independent Consulting – the Imagence Partners

Some assignments delivered:

• Accredited learning partner with ICICI Bank, delivering training programs to first line managers and individual contributors.

• Developed and Delivered a program on Performance Management for a IT Products company

• Designed and Delivered a workshop on Employment Branding and Social media for Frito-Lay India (PepsiCo India Snacks)

• Designed and Implemented a Social Media Strategy for an executive search firm

• Capability building of new employees for a professional services firm

• Addressed project managers of a an Indian IT firm on using social software tools for knowledge sharing.

• Associated with Tvarita Consulting an HR consulting firm based in Hyderabad and Chennai that works with clients in strategic HR Consulting, HR Outsourcing and Incubation Projects as well as provides Learning Services. My role encompasses business development, project management and leading the Learning Services practice of the firm.

August 2002- July 2003: Erehwon Innovation Consulting

Designation: Consultant – Individual & Organization Development

Some Assignments Delivered:

• A team building training programme for ITC Limited.

• Co-facilitating leadership alignment for an IT product firm.

• Creativity training for sales team of a Financial Services firm.

• Pre-intervention diagnostic to ascertain issues in the leadership team of an infrastructure company/

• Strategy and business diagnostic to ascertain gaps between planned and executed strategy of a tractor company.

Details of Internal HR experience

January 2006 – August 2006: Deloitte India Consulting Pvt. Ltd

Designation : HR Manager

Achievements and Areas looked after:

Was responsible for increasing talent retention and therefore implemented the following:

• Raised awareness of alternate career tracks and reward and recognition policies and coached managers to utilize them to increase employee engagement.

• Deployed an attrition tracking and forecasting mechanism for the SAP service line.

• To raise awareness and build business ownership of talent initiatives calculated the cost of replacement of attrition of employees in the Consulting businesses

January 2005 till December 2005: Dell International Services.

Last Designation: HR Generalist Advisor

Implemented a Succession Planning for the Global Financial Services Hyderabad business unit and arrived at the bench strength and talent pipeline to be built.

Initiated a weekly attrition tracker for proactive retention management.

Redesigned the Further Education Policy after conducting an employee needs survey to make it more encompassing and tuned towards employee needs.

Organizational Development initiatives for Dell International Services.

• Employee Satisfaction Surveys

• 360 degree feedback – I personally deliver feedback and coaching to front line managers.

• High Potential Talent Development

• Further Education Policy

In addition to these also developed and delivered learning programs in the leadership and management development areas including Coaching, Feedback, Emotional Intelligence and Leadership.

September 2003 to December 2004: Hewlett-Packard

Designation: Training Development Specialist

In conjunction with the technical training team developed the training road map for most of the roles in the organization.

Developed a worldwide basic Management skills program along with the worldwide leadership development team and piloted the same.

Modification of global training into local offerings by utilizing lower cost of local vendors while keeping global quality intact.

Delivery of approximately 30 training programs per quarter with a consistent rating above four (on a scale of five)

Redesigned the new employee orientation to suit the Indian organization.

April 1999 – July 2002: Satyam Computer Services Ltd.

Designation: Senior Executive

Achievements:

• Implemented Corporate Initiatives like Mentoring and Coaching and also co-facilitated a business unit to define its vision and future business strategy using Appreciative Inquiry.

• Was part of a team which developed project based on eLearning to deliver training via the web to all employees of the company. Also got trained on a Learning Management System (Isopia – now part of Sun Microsystems) as a Business Analyst.

• Part of a team that implemented Knowledge Management as a way of life and capturing tacit knowledge to make it explicit. Developed a methodology to capture tacit learnings generated in groups that worked together on software projects. Recognised as a thought leader in Knowledge Management internally.

Other Roles:

• Was a visiting HR faculty at the Kirloskar Institute for Advanced Management Studies, Harihar for the elective on “Performance Management and Competency Building” (September – December 2006)

• Member of the Human Capital Institute’s Expert Panel on the Next Generation Workforce

Formal Post PGD Learnings:

1. MDP by XLRI on “Consulting Skills for OD Practitioners” delivered by Dr. Udai Pareek and Prof. E S Srinivas

2. “Flawless Consulting Skills for Internal Consultants” by Designed Learning.

Pre-MBA work experience – (1994-1996)

• ITC Hotels – Responsible for Reservations for the ITC Welcomgroup Rama International, Aurangabad

• Eli Lilly – Pharmaceutical Sales for Eli Lilly’s products at Agra