Daily Archives: February 26, 2003

Capability, Competence and Capacity

To a query on HRGyan on:
1. What is the distinction between Capability, Competence and Capacity?
2. When we discuss about developing the competency, Capability of an
organization, what approaches can we take to integrate these attributes..

My reply:
Consider a glass which is half full with a liquid…

Capability : refers to the volume of the liquid
Competence: refers to the properties of the liquid
Capacity: refers to the amount of liquid that can be kept in the glass.

When you talk about developing the capability of an organization the focus
is on the breadth of skills that can be built to enable business to
profitably work. When you develop the competency of an organization you are
talking of making it possible for the business to grow faster and not just
work.

KM and e-governance

In my understanding e-governance is the IT driven system that
connects a citizen with the State. Hence, if we have to visualise a
system it should be a one stop shop where a citizen can see the
status of his/her transactions with the state on the computer/palm
top screen.

What is the scene that knowledge management can play in this
scenario?

Currently the information about an individual are kept in silos in
various state government departments. Sharing of this information
between departments is few and far between. In addition with
changing government policies new systems are being built up all the
time.

You can go through THIS SITE
for more details.

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